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Help Session • Thursdays 8:30-10AM

One-On-One Assistance

No Appointment Needed in the Classroom

  • Mike - Android • Windows
  • Bill - Alexa • Apple • Windows
  • Joe - Windows
  • Wendy - Android • Windows
  • Marc - Apple • Windows
  • Dave - Photography & Graphics
  • Greg - Apple • Windows


  • Chris - Apple • Request Zoom Session

Hobby Building Location

The Hobby Building is just a drive up the hill near the Recreation Center. There is only one classroom in the middle of the building.

9125 SW 98th St, Ocala FL 34481

Contact Us

Members Only Help Session • Mondays 3:30-5PM • Hobby Bldg.

How Our Volunteers Can Help

One-On-One Assistance

One-On-One Assistance

One-On-One Assistance

• Bring your Device & Passwords list.

• We cannot do physical repairs to your devices.

• We will not install drivers.

Device Help

One-On-One Assistance

One-On-One Assistance

Disclaimer: As Microsoft no longer supports Windows 10, we can only help you with Windows 11 issues. Since Windows 10 is still currently in flux, we will continue to support it, and will be more than willing to assist you in migrating from 10 to 11. Be sure you have updated Windows to the latest version so we would be able to actually help instead of waiting on the downloads. 

Program Help

One-On-One Assistance

Program Help

Setting up:

  • medical info on your smartphone
  • in case of emergency (ICE) contacts and SOS 
  • lock screen security code, Face ID and PIN

▪ BEFORE THE MEETING - If you will be joining the meeting by iPhone or iPad, download the free “Zoom
Zoom using your computer, tablet, or smartphone.

Zoom: Before Your First Meeting or Help Session

  • If you join by computer, the Zoom software will be automatically downloaded and installed on your computer.
  • BEFORE THE MEETING - iPhone or iPad - download the free “Zoom Cloud Meetings” software from the App Store.
  • BEFORE THE MEETING - Tablet or Android phone - download the free Zoom software from the Google Play Store. 

One-On-One Virtual Help Session (any day)

Contact Us First

Contact Us First

Contact Us First

In your email to us, type your question(s) with lots of details • device name (Windows, Mac, tablet, iPad, Android, iPhone, etc.), the problem you are having, what you have tried, etc. The more information you can provide, the better your mentor will be able to help you. 

Who Can Help

Contact Us First

Contact Us First

  • You will be assigned to either a Windows or Apple mentor for your Help Session. 
  • Your mentor will email you with your scheduled Zoom appointment time and link.
  • You will be receiving one-on-one online help and may be asked to share your screen so the mentor can help you.
  • DO NOT share any mentor's personal Zoom connection link with others or on any social media.

Copyright © 2025  •  Ocala Tech Club at On Top of the World  •  Ocala FL

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