Help

How Our Volunteers Can Help

One-On-One Assistance

• Bring your Device & Passwords list.

• We cannot do physical repairs to your devices.

• We will not install drivers.

Device Help

One-On-One Assistance

Disclaimer: As Microsoft no longer supports Windows 7, we can only help you with Windows 10 and 11 issues. Be sure you have updated Windows 10 and 11 to the latest version so we would be able to actually help instead of waiting on the downloads.

Program Help

One-On-One Assistance

Program Help

Setting up:

medical info on your smartphone
in case of emergency (ICE) contacts and SOS
lock screen security code, Face ID and PIN

One-On-One Virtual Help Session (any day)

Contact Us First

In your email to us, type your question(s) with lots of details • device name (Windows, Mac, tablet, iPad, Android, iPhone, etc.), the problem you are having, what you have tried, etc. The more information you can provide, the better your mentor will be able to help you.

Who Can Help

Contact Us First

You will be assigned to either a Windows or Apple mentor for your Help Session.
Your mentor will email you with your scheduled Zoom appointment time and link.
You will be receiving one-on-one online help and may be asked to share your screen so the mentor can help you.
DO NOT share any mentor's personal Zoom connection link with others or on any social media.

Help Sessions • Thursdays 9-10AM

One-On-One Assistance

Hobby Building Location

How Our Volunteers Can Help

One-On-One Assistance

One-On-One Assistance

One-On-One Assistance

Device Help

One-On-One Assistance

One-On-One Assistance

Program Help

One-On-One Assistance

Program Help

Zoom using your computer, tablet, or smartphone.

Zoom: Before Your First Meeting or Help Session

One-On-One Virtual Help Session (any day)

Contact Us First

Contact Us First

Contact Us First

Who Can Help

Contact Us First

Contact Us First